- Shipping & Returns
Shipping & Returns
SHIPPING, RETURNS, REFUNDS PAGE:
Sew What Supplies is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store within 15 days of purchase to receive instructions on returning your purchase. The following conditions apply:
Shipping is non-refundable*
Shipping to and from Sew What Supplies is at the customer's expense and varies according to weight, size, shipping type and location. All items will be shipped insured. Our Flat-rate fee of $10.00 and our free shipping option for orders exceeding $150.00, are offered within the Continental USA only. Additional fees may be required for Alaska and Hawaii. We do not ship to International addresses.
We at Sew What Supplies have the utmost respect for our customers' privacy. In no way will we violate this philosophy. We will not release any information gathered about our customers. Any information that we gather from our customers will be compiled anonymously and used solely for our statistical purposes. The statistical information we gather from our customers will be used to help us enhance the shopping experience for our customers. Any privacy concerns should be directed to firstname.lastname@example.org. We take all privacy concerns very seriously and will respond appropriately and quickly. Our customers have been our number one priority and will continue to be our first priority in the future.